Managing lengths of stay (LOS) was a high priority to ensure efficient resources and to enhance patient satisfaction at Adventist Health Castle (AHC) a US healthcare provider and 2017 Baldrige National Quality Award recipient. A state-wide shortage of long-term care beds in the State of Hawaii leads to longer acute care lengths of stay than…

BPIR Categories

15.2.4 Service performance e.g. quality/delivery/value
15.6.11 Financial management

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