Management by Walking Around (MBWA): a construction company’s style of leadership

The mid 90's saw Hewden Stuart's profile as the largest and most profitable of UK construction/plant hire companies. The success is put down to several factors that distinguished it from its competitors. One of these factors was its approach to leadership started by the founder in 1962 where in the early days he knew all his drivers by name. Personal contact between workers and senior managers had been continued even though the size of the company had increased manifold. At the time of writing t...

BPIR Categories

8.2.1 Leaders communicate with employees
10.4.4 Manage internal information & knowledge sharing