In 1986, six top-level executives in a large US mid-western hospital began making 'administrative rounds' on a rotating basis, each administrator conducted a series of informal visits to the operational area of the hospital in order to visit the nursing staff during the weekend and evening shifts. It was felt that MBWA would open the…

BPIR Categories

9.4.6 Develop management/leadership competencies
10.4.4 Manage internal information & knowledge sharing
8.2.1 Leaders communicate with employees

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