To support and enhance its Management Information Services/Systems The Singapore Prison Service (SPS), winner of the 2006 Singapore Quality Award, drew up a Technology Masterplan that encompassed 6 key IT thrusts based on 4 areas of focus. Processes were added that contributed to operational efficiency, throughcare management and prevention management. Systems were established to collect…
BPIR Categories10.1.3 Plan information/knowledge management systems.
10.1.1 Derive info/KM requiremts from business strategies
10.4.4 Manage internal information & knowledge sharing