Medication delivery and medication safety effectiveness at Charleston Area Medical Centre Health System (CAMC), a US hospital system and winner of the 2015 Baldrige National Quality Award, was monitored by CAMC’s Medication Accuracy Checking (MAK) process and performance was measured against internal targets. In 2011 CAMC scored a 97%accuracy rate against the target of 92%. Against a target of 97%, CAMC scored 97% in 2012, 97.5% in 2013 and 98% in 2014....
BPIR Categories15.2.4 Service performance e.g. quality/delivery/value
15.5.3 Activities to reduce & prevent nuisance/harm
15.6.9 Delivery of products