Mentoring a leading player in a drive for excellence

To foster the highest moral and ethical standards, and ensure staff exercised candour, forthrightness, frankness, honesty and integrity, complied with policies and accounting rules and controls, and refrained from unethical, fraudulent or dishonest behaviour, Trustmark Corporation, a large US bank holding company, set in place a number of mentoring and training initiatives: 1. New employees were assigned a mentor who was involved in reviewing progress and actions after tellers completed their in...

BPIR Categories

9.4.3 Deliver education and training
9.4.4 Develop & manage employee orientation programs
9.4.8 Reinforce use of knowledge and skills on the job