In 2004 Wyndham International Inc, a US hotel chain, dumped its old mentor matching process due mainly to the demands it made on management time. The new programme, instead of having the mentee fill out applications and a staff member matching mentor to mentee, utilised technology to take the guesswork out of the process. How…

BPIR Categories

9.4.3 Deliver education and training
9.9.1 Develop Human Resource Information System
15.4.2 Employee development & training

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