In 2004 Wyndham International Inc, a US hotel chain, dumped its old mentor matching process due mainly to the demands it made on management time. The new programme, instead of having the mentee fill out applications and a staff member matching mentor to mentee, utilised technology to take the guesswork out of the process. How it works: The system generates a mentor ranking, the mentee selects the best-fit mentor, contacts the mentor within seven days and then meets with the mentor to decide if t...

BPIR Categories

9.4.3 Deliver education and training
9.9.1 Develop Human Resource Information System
15.4.2 Employee development & training

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