Following a mission and vision development and review exercises involving officers at all levels and key stakeholders, the Singapore Prison Service (SPS), winner of the 2006 Singapore Quality Award, promulgated a new mission and vision, and developed new SPS values with the acronym HEART: "Honouring our Vision; Excelling in our work; being Agile; Respect our colleagues and the community; and foster Teamwork through coaching, guiding and inspiring one another." The values were communicated to the...
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