The Mission, Vision and Values(MVV) statements the City of Irving, a US local government organisation and winner of the 2012 Malcolm Baldrige National Quality Award, were reviewed during the annual strategic planning process to ensure alignment with the purpose and the strategic plan. The city manager communicated the City Council’s vision and direction to Senior Leadership (SL),who deployed the MVVs to all employees, customers, suppliers and partners through the website, business cards, publ...

BPIR Categories

8.1.1 Leaders develop/manage org culture,vision&values
8.2.1 Leaders communicate with employees

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