The Underwriting approval rate at Elevations Credit Union, a US financial products and services provider and winner of the 2014 Baldrige National Quality Award, was a measure of member value in Elevations’ ability to provide solutions to identified needs and process improvements resulted in core mortgage product approvals exceeding the Cornerstone 75th percentile in 2013 and 2014 (YTD). In 2011 Elevations rate was 70% against the 75th percentile of 82%. In 2012 the rate rose to 76% against the...

BPIR Categories

15.6.4 Market, selling & invoicing processes
15.3.1 Financial performance

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