Municipal corporation awarded National Quality Award
A 2017 Baldrige National Quality Award recipient, The City of Fort Collins,, a US municipal corporation, was committed to high quality public service and was a nationally recognised leader in providing those services through leading-edge management practices. The Leadership System provided a structure for fulfilling the mission, vision and values that began with listening to…
BPIR Categories
14.3.3 Implement an org-wide continuous improvemnt program
14.3.4 Conduct a business excellence assessment.