Three measures revealed that the City of Coral Springs (CS), a US local authority and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), took its key customer requirement of providing a safe community seriously. In 2005 CS achieved a Residents' Safety Ratings in City Parks During the Day of 99% compared to ratings achieved by other International City/County Managers' Association (ICMA) benchmark cities - City 13 (49%) and City 2 (76%). In 2006 CS achieved a Residents...

BPIR Categories

15.5.3 Activities to reduce & prevent nuisance/harm

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