When employee satisfaction surveys determined that people desired personal recognition for work well done and for their commitment to quality, the Pewaukee School District (PSD), a US school district and winner of the 2013 Malcolm Baldrige National Quality Award, implemented a simplly implemented recognition system of non-compensation incentives: The Superintendent began each day writing 3 positive notes to students or employees. Senior Leaders (SL) recognised employee excellence with personal n...

BPIR Categories

9.5.5 Manage reward & recognition programs

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