Key Intended Outcomes (KIOs) at the City of Coral Springs (CS), a US local authority and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), performance objectives that reflect outcomes of the Strategic Priorities as outlined in each biennial Strategic Plan. Against FY targets of 100% in 2001/2002 CS achieved 91% of performance goals. In 2003/2004 CS achieved 89%, In 2005/2006 CS achieved 93% of performance goals. The number of goals met within each cycle indicated ac...

BPIR Categories

15.1.1 Strategy success measures & performance indexes

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