When it decided to offshore a software design application a US financial services organisation (called Lindal for anonymity) initiated an RFP and selected an organisation in India for the project. A detailed project plan was developed that included roles, responsibilities, time-frames, deliverables, and project management office functionality. The contract included protective clauses that detailed communications, standards, project plan and specifications for the project. The plan allowed for a ...
BPIR Categories2.4.2 Create and implement outsourcing strategy
13.1 Develop and manage supplier/customer partnerships
6.2.1 Select suppliers/outsourced contractors