A large US military group conducted a series of surveys to measure employee attitudes and behaviours in a project to move its organisational climate survey from paper to the Web. An initial survey to ascertain employee attitudes in 1998 received responses from 437 people with 75% either supportive or indifferent to the use of LAN or online surveying technology for the command climate survey. In February of 2001, after design and selection of survey software, a 73 item on-line survey was pilot t...

BPIR Categories

9.6.1 Survey/assess employee satisfaction/morale
9.7.2 Provide mechanisms for internal communication
10.4.4 Manage internal information & knowledge sharing
15.4.3 Work org/job classification/teams/communication

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