In 2002 Sony Electronics in the USA, a manufacturer of audio, video, communications, and information technology products, focussed on becoming lean and agile by cutting non-value added costs and shifting business focus to building the muscle and stamina needed in a very challenging marketplace. This involved going through a transformation including reducing headcount, changing the organisational structure, and moving the company headquarters from the East to the West coast. The changes also supp...

BPIR Categories

14.3.3 Implement an org-wide continuous improvemnt program
9.1.3 Develop human resource strategy
14.3.5 Reengineer business processes & systems

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