The distinct organisational culture of the City of Fort Collins, Texas, a 2017 Baldrige National Quality Award recipient, was one of commitment to the community, fostered through the Executive Lead Team’s role modelling of open communication to empower the workforce, and the intentional structuring of the organisation to accomplish the work, such as identifying Outcome…

BPIR Categories

8.1.1 Leaders develop/manage org culture,vision&values

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