The organisational culture at the Army Armament Research, Development and Engineering Centre (ARDEC), a US military research and manufacturing facility and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), was based on innovation and teamwork. Staff were encourage to contribute innovative ideas, processes and practices as a part of their daily work activities. Innovation was also encouraged by participation in Six Sigma Green Belt and Black Belt training and project...

BPIR Categories

8.1.1 Leaders develop/manage org culture,vision&values
9.7.1 Encourage employee involvement and feedback
8.2.2 Create an environment for empowerment/innovation

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