During a depot maintenance reengineering and transformation project at the US Air Force Materiel Command, it was found that the organisational structure was impacting depot performance through the lack of a clear line of accountability, responsibility, and authority, dispersal of the maintenance functions in different directorates, a lack of focus on maintenance processes, and a lack of development of the maintenance workforce. An Organizational Structure Focus Team was established to address th...

BPIR Categories

2.4.1 Design the organisational structure
6.4.1 Improve process/service performance

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