To determine whether or not to outsource a work system, Southcentral Foundation (SCF), an Alaska Native nonprofit healthcare organisation and winner of the 2011 Malcolm Baldrige National Quality Award, considered these work system factors: (1) consistency with the Mission, Vision, Key Points, Operational Principles (MVKP/OP), (2) within the scope of SCF’s Core Competencies (CC), (3)…

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2.4.2 Create and implement outsourcing strategy

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