Satisfaction with student safety at the Charter School of San Diego (CSSD), a US Charter School and winner of the 2015 Baldrige National Quality Award, was a key requirement for parents and parent satisfaction survey results for the past five years indicated that 99% of parents felt that their child was learning in a safe and supportive environment. In 2015 CSSD received a level of 99.5% compared to Baldrige Recipient A at 98% and Baldrige Recipient B at 88%. CSSD’s high result was due, in par...

BPIR Categories

15.2.1 Customer satisfaction, accolades, awards
15.4.6 Work environment, health, safety, ergonomics

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