Patients advised/counselled on health risk practices at an award winning medical centre
Charleston Area Medical Centre Health System (CAMC), a US hospital system and winner of the 2015 Baldrige National Quality Award, worked to decrease tobacco use through community health efforts in education, prevention and policy change. Performance in this area was measured by the percent patients advised/counselled against smoking, CAMC was a top performer each year…
BPIR Categories
15.2.4 Service performance e.g. quality/delivery/value
15.5.3 Activities to reduce & prevent nuisance/harm