When the new boss of the AA arrived in 1993, he found a reward system that linked competencies, performance, and labour-market considerations together. He dismantled this system in favour of a simpler approach; he continued to use competencies for the development of managers and professionals, but used only labour-market information and performance to determine pay.

BPIR Categories

9.5.5 Manage reward & recognition programs
9.5.1 Develop performance management approach

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