In 2011, Nordea Bank, a Sweden-based financial services group, won the Global Finance Best Banks for Payments and Collections in the Nordic region. The bank: 1. Built an impressive distribution network and customer base across the Nordic and Baltic region. 2. Achieved strong brand recognition. 3.Provided a range of money market funds dominated in euro…

BPIR Categories

1.2.3 Identify new innovations that meet customer needs
1.3.1 Build customer relationships
6.4.1 Improve process/service performance

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