To support the achievement of its objectives, the Singapore Civil Defence Force organisation (SCDF), winner of the 2010 Singapore Quality Award for Business Excellence, made its Staff Appraisal Report (SAR) integral to its performance management system. SCDF officers were appraised against work objectives achieved, outcomes were ranked and hen formed the basis for determining performance-based…

BPIR Categories

9.5.1 Develop performance management approach

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