The USA Federal Credit Union viewed performance appraisal of its CEO as vitally important and set up an assessment process that reviewed the performance of the CEO in regard to:
1. Financial performance, budget, business plan execution, and overall quality of member satisfaction.
2. Job knowledge- Job skills and the CEO’s knowledge of the CU movement..
3. Communication - To assess if the CEO is a good listener and approachable.
4. Interaction with others To assess if the CEO conversed with and...
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