The USA Federal Credit Union viewed performance appraisal of its CEO as vitally important and set up an assessment process that reviewed the performance of the CEO in regard to: 1. Financial performance, budget, business plan execution, and overall quality of member satisfaction. 2. Job knowledge- Job skills and the CEO’s knowledge of the CU movement.. 3. Communication - To assess if the CEO is a good listener and approachable. 4. Interaction with others To assess if the CEO conversed with and...

BPIR Categories

8.1.2 Review the performance of senior leaders

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