To ensure software was reliable, secure and user friendly, the IT Department at Mid-America Transplant Services (MTS), a US non-profit organ procurement organisation and winner of the 2015 Baldrige National Quality Award, followed a systematic 5-step selection process: 1) The software was sourced from a reputable vendor; 2) the software was evaluated to ensure the deployment complied with IT security policies; 3) the software was installed into a virtual test environment for performance testing ...

BPIR Categories

10.5.1 Test, evaluate & maintain software & hardware
6.2.1 Select suppliers/outsourced contractors

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