Key Comparative and Benchmarking (C&B) information identified and selected by Singapore’s Hwa Chong Institution (HCI), an educational organisation, was based on the following criteria: 1) Close alignment with the school’s Strategic Outcomes, Strategic Thrusts, KPIs and key processes; 2) Best practices and/or world-class standards; and 3) Potential to add value or lead to breakthrough improvements.…

BPIR Categories

14.2.4 Conduct best practice/ process benchmarking
14.2.2 Benchmark performance measures with noncompetitors
14.2.3 Benchmark performance measures against competitors

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