To improve its competitiveness and help achieve organisation excellence, Systems on Silicon Manufacturing Company, Singapore (SSMC), a semiconductor manufacturer and winner of the 2005 Singapore Quality Award, used performance benchmarking and comparative analysis. Areas benchmarked included those related to strategic objectives and initiatives, areas of inefficiency and ineffectiveness, and of high cost and waste. Data and information collected helped highlight gaps in current processes, identi...

BPIR Categories

14.2.3 Benchmark performance measures against competitors

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.