The Performance Management Process (PMP) at AtlantiCare, a US not-for-profit health system and winner of the 2009 Malcolm Baldrige National Quality Award, integrated compensation, reward, recognition, and incentives to support high performance and goal achievement. Organisational goals, based on AtlantiCare’s strategic objectives, were cascaded to Business Units and deployed to each department. Individual goals were…

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9.5.4 Develop & manage base & variable compensation

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