In 2015, the Charter School of San Diego (CSSD) became the first school of its kind to earn a Baldrige Award. CSSD used the Baldrige framework to exceed stakeholder requirements. Since beginning its Baldrige journey 10 years earlier, CSSD used the framework to develop robust processes in leadership, strategic planning, knowledge management, and operations. The…

BPIR Categories

14.3.4 Conduct a business excellence assessment.
14.3.3 Implement an org-wide continuous improvemnt program

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