The Performance Improvement System at North Mississippi Health Services (NMHS), a US heathcare provider and winner of the 2006 and 2012 Malcolm Baldrige National Quality Awards, was an iterative process focussed on enhancing patient safety, improving transitions from one level of Healthcare to another and improving operational efficiency through co-management. As a Baldrige- guided organisation,…

BPIR Categories

14.3.2 Implement an improvement approach/method/technique

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