Senior leadership at the Subordinate Courts Singapore (SCS), a tier of Singapore’s Court System and winner of the 2006 Singapore Quality Award, built a performance-based culture that emphasised the importance of aligning performance and recognition to high performance, innovative and creative behaviour. Staff performance was reviewed during annual staff appraisal, ranking and promotion exercises. Staff…

BPIR Categories

9.5.1 Develop performance management approach
9.5.5 Manage reward & recognition programs

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