After a fire destroyed a US company’s assets it was forced to rely on employees to organise themselves and get production back on line while management looked after insurance and customer retention. Employees organised themselves into task teams and within one week not only had production back on track, but had achieved higher levels of…

BPIR Categories

9.5.1 Develop performance management approach
8.2.2 Create an environment for empowerment/innovation
8.2.5 Leaders review org performance/capabilities

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