To transform itself into a high-performance, team-based organisation, Pharmavite® LLC, a USA manufacturer of vitamins and minerals, created a performance management system that would positively influence employee behaviours and achieve results that met or exceeded strategic direction. The company: 1) Identified expected outcomes including: alignment with corporate goals and values; clarification of what was expected and valued; rewards for results; creation of a high-performance team environmen...

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9.5.1 Develop performance management approach

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