Realising that different performance and development processes were being applied across the organisation, the Johnson & Johnson North America Consumer & Personal Care (C&PC) group began a major change initiative to integrate performance management into all its business units. To achieve a cultural shift, five key change management dimensions were addressed: Best Practices; Visible Leadership;…

BPIR Categories

9.5.1 Develop performance management approach
14.3.6 Provide ideas management & innovation processes
9.1.3 Develop human resource strategy

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