Performance measurement at the Army Armament Research, Development and Engineering Centre (ARDEC), a US military research and manufacturing facility and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), began during its strategic planning process when measures and targets were assigned to each strategic objective and mapped in the Strategic Management System…

BPIR Categories

14.1.1 Design & deploy performance measurement system
2.2.4 Formulate and review business unit strategy

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