The Strategic Management System at the Army Armament Research, Development and Engineering Centre (ARDEC), a US military research and manufacturing facility and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), provided the framework for performance measurement. The performance measurement system covered all stakeholders and metrics described the expected outcome in terms of Cost, Schedule, Performance parameters. Key performance measures were reviewed, revised and ...

BPIR Categories

14.1.1 Design & deploy performance measurement system

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.