Performance and stretch goals at Cargill Corn Milling Inc (CCM), a US agriculture products company and winner of the 2008 Malcolm Baldrige National Quality Award, were the drivers of high performance. Key Scorecard performance measures were developed during the Annual Business Planning (ABP) process and used to provide indicators of progress on strategic objectives, initiatives, and business results. All business plans had specific metrics linked to the CCM Scorecard and were aligned to achieve ...
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