The criteria for selection of performance measures at Charleston Area Medical Centre Health System (CAMC), a US hospital system and winner of the 2015 Baldrige National Quality Award, were: Required; Actionable; Can be collected with integrity; Benchmark/Comparisons available. Selected measures were used to populate the online goal reporting system and department scorecards. A closed loop…

BPIR Categories

14.1.2 Select and align measures.
14.1.1 Design & deploy performance measurement system

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