The selection, collection, alignment, and integration of data and information used in tracking daily operations and overall organisational performance at Donor Alliance, a US organ procurement organisation and 2018 Baldrige National Quality Award recipient, began with the Strategic Planning Process. The Executive Leadership Team established strategic objectives and goals. and created short-term and longer-term action…

BPIR Categories

14.1.1 Design & deploy performance measurement system
14.1.3 Set performance targets.
14.1.4 Gather and integrate performance data.
2.2.4 Formulate and review business unit strategy

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