Performance Measures – Identifying delivery process measurement differences
An global company manufacturing and delivering basic and customised elevator products measures the success of its delivery processes by including the amount of engineering required for the two different products they offer. The basic elevators are considered standard products based on pre-defined features, the delivery of basic elevators involves two stages, sales and production which…
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14.1.1 Design & deploy performance measurement system
14.1.2 Select and align measures.
14.1.3 Set performance targets.