During establishment and review of measures in the strategic plan, forecast, and Leadership Evaluation Manager (LEM) goals, Adventist Health Castle (AHC), a US healthcare provider and 20017 Baldrige National Quality Award recipient, data owners were required to project future performance for selected key measures. Projections were estimates of future performance based on 1) an understanding…

BPIR Categories

2.5.2 Develop & set organisational goals
2.2.4 Formulate and review business unit strategy

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