At Step 3 of the Strategic Thinking Process (STP) at Mid-America Transplant Services (MTS), a US non-profit organ procurement organisation and winner of the 2015 Baldrige National Quality Award, strategic discussions addressed performance projections for one and three year time horizons. Initial performance projections were modified through the budgeting process and re-validated with end of…

BPIR Categories

2.2.4 Formulate and review business unit strategy
14.1.4 Gather and integrate performance data.
14.1.3 Set performance targets.

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