The strategic plan (SP) at K&N Management US Owner of Fast Casual Restaurant Chains and winner of the 2010 Malcolm Baldrige National Quality Award (Small Business Sector), included key performance measures of performance projections for strategies and SOs for the short-term (one year) and the longer-term (three years). Key projections for competitors were also evaluated…

BPIR Categories

2.2.4 Formulate and review business unit strategy
14.1.3 Set performance targets.

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