This data in this article shows the organisational performance of the North Mississippi Medical Centre, a US rural hospital and 2006 Malcolm Baldrige National Quality Award (Healthcare Sector) recipient. The results describe in detail NMMC'S performance in areas that were key to strategy and mission, for example in-depth results are provided on chronic illness, patient…

BPIR Categories

15.1.1 Strategy success measures & performance indexes
15.2.1 Customer satisfaction, accolades, awards
15.2.4 Service performance e.g. quality/delivery/value
15.3.1 Financial performance
15.3.2 Market (business growth/new markets entered)
15.4.1 Employee satisfaction/dissatisfaction
15.6.11 Financial management
15.6.16 Governance/stakeholder trust in senior leaders

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