Physician satisfaction with Senior Leadership at Memorial Hermann Sugar Land (MHSL) a US Acute Care community hospital and winner of the 2016 Baldrige National Quality Award, was maintained at beneficial levels above or near to benchmark targets. Against the Healthstream Top Decile of 90% satisfaction for the question “Physicians involved in decisions”, MHSL received a…

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction
15.6.16 Governance/stakeholder trust in senior leaders

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