In 2001, Central DuPage Health, a 400-bed acute care facility in the US, adopted Plan-Do-Check-Act (PDCA) in implementing training programmes to help the organisation meet accreditation requirements, demonstrate excellence, and develop capacity for improvement: 1 ) Plan: Initial focus was on the who, what, when, where, and how of programme design and implementation; Desired competencies were matched with specific roles and a table of competencies created; Curriculum, format, resource needs, part...

BPIR Categories

9.4.2 Develop education and training programs.
9.2.3 Define work competencies
9.4.3 Deliver education and training
15.4.2 Employee development & training

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