Bay Area Medical Centre in Marinette, Wisconsin, was poorly regarded by the area's employers and many of the 30,000 residents it served when a new CEO arrived via a management contract with the Quorum Health Group. The CEO promptly laid off 17 managers who did not meet his exacting standards, then took those remaining on…

BPIR Categories

8.2.5 Leaders review org performance/capabilities
14.3.3 Implement an org-wide continuous improvemnt program
6.4.1 Improve process/service performance

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